The purpose of this page is to provide information about the social media policy for this practice, intending to ensure the welfare, satisfaction, and privacy of our clients. Registered psychologists have ethical obligations when conducting themselves on the internet. This policy is compliant with the Australian Health Practitioners Registration Authority (AHPRA) Social Media Policy (2014), the Australian Psychological Society (APS) Code of Ethics, and Section 133 of the National Law concerning Advertising of Registered Healthcare Services.
This practice uses social media to inform clients, health professionals and the public about health-related resources, research, and services. We do not accept responsibility for the accuracy of external links, as they may be altered. Please use discretion when viewing information on the internet.
We do not accept new "friend" requests from current or former clients on any personal social networking sites to protect your right to confidentiality and a healthy therapeutic relationship. Should you “Like” or comment on our social media platform, you may be publicly disclosing a relationship with this practice. All contact about your mental health and well-being, or any feedback, should be discussed in session or via confidential email.
Please do not post testimonials or reviews about your experience of treatment. Under the National Law, it is prohibited for registered health professionals to publish testimonials, and it is mandated that these comments be removed. The Australian Psychological Association’s Ethics Code states that it is unethical for psychologists to solicit testimonials from therapy clients: “Psychologists do not solicit testimonials from current therapy clients/patients or other persons who because of their particular circumstances are vulnerable to undue influence.” You may find "Jayne Lavender - Psychologist" listed on automatically generated business review sites without her consent. Some of these sites may include user ratings and reviews. Please be aware that these listings are NOT controlled by this practice, and we never solicit client reviews or testimonials.